Billing and Insurance

About Billing and Insurance

Payment Options

At Family Dental Care, we make every effort to provide you with the most exceptional care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your dental insurance reimbursement for covered procedures. A write up is given of what the insurance is expected to pay and what, if anything, the patient’s portion would be. We work with our patients to maximize their insurance benefits in an effort to reduce their out of pocket expenses. In the event of an out of pocket expense, we accept CareCredit® as a form of payment for those patients who may need additional options.

For your convenience, we accept cash, personal checks, money orders, most major credit cards and CareCredit®. Payment of all co-pays and deductibles are expected at the time services are performed. If more extensive dental care is necessary our staff will work with you to maximize your insurance benefits. If necessary our staff can assist with the application process for CareCredit®.

Insurance

We can bill most dental insurance companies. However, we are preferred participating providers of:

  • Benefit Administrators, Inc.
  • United Concordia
dental

This visit was the best experience I have ever had with a dentist. I have horrible anxiety when it comes to going to the dentist. The entire staff was warm, welcoming, understanding and thorough. I have always had certain issues with staining and sensitivity in my teeth, and I was given much education on all matters to help alleviate pain, help with sensitivity and overall oral health. No other dentist I have seen has ever been as thorough or explanatory. They are also really kind and great with kids.

Jessica Sanner

Made a very anxious situation a very pleasurable experience. Broke a tooth requiring quick attention. Was not a current patient of this office but was seen the very next morning after I called. Incredible customer service from Dr. Johnson, her assistant, Aaliyah, & office manager, Christine, in tending to my needs. Had a tooth repaired & a new crown installed, and I was out in less than two hours. I would highly recommend this office for all of your dental needs.

Jim Mancuso

Everyone is professional, friendly, and competent in what they do. The dentist is experienced and keeps up with new methods and equipment. The office manager is able to answer any questions about your insurance or method of payment. If she doesn't have an immediate answer, she will contact the company while you wait or get back to you in a short time. The hygienists are experienced and thorough in delivery of their special services.

Gary Vrenna

Always friendly and quick appointments! They are very accommodating when it comes to scheduling if you have a dental emergency or are in pain. Dr Johnson and the team are so comforting and kind, which makes it a lot easier if you’re someone who gets dentist anxiety. I love that they walk you through the whole process to keep you informed, and always make sure you are comfortable.

Liz Gollnitz-Rowe

All went well. Care was taken to ensure my comfort during procedure. All over pretty quick except the novocaine wearing off. That took about 2 hours. No pain experienced.

Richard Pierce

New patient. Heidi and the doctor were very professional, walked me through procedure, and took care of me right there and then. I am so happy to have found a knowledgeable, friendly, and caring dental office.

Christina Leone

Excellent the technician made an uncomfortable situation very comfortable and friendly the office girls also made me feel at home. Dr. Nicole Johnson is very knowledgeable and reassuring and she passed that on to me, all-and-all a very comforting experience. Thank you!

Mary Ann White

I have been a patient of Dr. Johnson’s for several years. My dentist retired and I was dreading finding a new provider. I am glad I found Dr. Johnson. I have been very satisfied with the care and treatment I have received. Every visit I have had the same hygienist which is great. Melissa is professional, thorough and caring. She goes above and beyond and it is appreciated.

Sue Mack

I have been a patient for several years and have always had excellent experiences, however, today was my daughter's first time there and as with me they were awesome with her. They set her up with a teeth cleaning plan as well as other dental concerns she had. Great and very helpful office to deal with.

Kevin Newell

Great dental office, great staff. Super helpful. Always call to remind you of your appointment. Always willing to help with questions. Always reactive to dental needs. Thank you for guiding me on my oral health journey.

M McLean