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Family Dental Care

FINANCING OPPORTUNITIES

FAMILY DENTAL CARE PROVIDES FINANCING OPPORTUNITIES

CARECREDIT | INSURANCE INFORMATION | DENTAL BENEFITS

At Family Dental Care, we make every effort to provide you with the finest care and the most convenient payment options. To accomplish this, we help our patients understand their insurance benefits. A write up is given of what the insurance is expected to pay and what, if anything, the patient’s portion would be. We work with our patients to maximize their insurance benefits in an effort to reduce their out of pocket expenses. In the event of an out of pocket expense, we accept CareCredit as a form of payment for those patients who may need additional options.


VARIOUS PAYMENT OPTIONS & INSURANCES ACCEPTANCES


For your convenience, we accept cash, personal checks, money orders, most major credit cards and CareCredit®. Payment of all co-pays and deductibles are expected at the time services are performed. If more extensive dental care is necessary our staff will work with you to maximize your insurance benefits. If necessary our staff can assist with the application process for CareCredit. We can bill most dental insurance companies. However, we are preferred participating providers of:

  • Benefit Administrators, Inc.
  • Delta Dental- Premier and PPO
  • MetLife Dental
  • United Concordia
  • UPMC – Dental Advantage Plan

Family Dental Care Works With You to Maximize Dental Benefits

As a service to our patients, Family Dental Care has the ability to bill most dental insurance programs, including non-managed care, indemnity (traditional) and PPO out-of-network. We are not part of any managed care network. Our accounting staff will prepare all the necessary forms for your dental benefits. However, we remind you that your specific policy is an agreement between you and your insurance company. You should also be aware that different insurance companies vary greatly in the types of coverage available. Also, some companies take care of claims promptly while others delay payment for several months.

COMING SOON THIS SUMMER

FAMILY DENTAL CARE MEMBERSHIP

Patients, Parents, and Guardians

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some pretreatment screening questions. You’ll be asked those same questions again immediately before you come into the office and update your health history.
  • In order to limit the number of people in the reception area, upon arrival in the parking lot please call the office at 814-899-0602 to check in.  A treatment room will have already been set up for you and we will call your cell to let you know when to proceed into the office.
  • An associate will take your temperature prior to leaving the reception area and then you will be escorted to your treatment room immediately.
  • Please wear a mask on entering the building, just as you would any other place of business at this time.
  • We have hand sanitizer in the entryway that we will ask you to use when you enter the office.
  • You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect. Also, the waiting area will be used minimally if at all.
  • Appointments will be managed to allow for social distancing between patients. Unfortunately, that will mean that you will be offered fewer options for scheduling your appointment than previously.
  • We will will allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the office at any given time.  At the same time, we have many, many patients who have been waiting months for care and a balance will have to be made between limiting office capacity and restricting access to urgent dental care. Of course, we will do our very best to serve your dental needs.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 814-899-0602 or visit our website at www.fdcoferie.com.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,
Dr. Nicole S. Johnson, DMD and the Family Dental Care, PC Staff