Privacy Policy

Family Dental Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, https://www.fdcoferie.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using this Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Complete a contact form
  • Request an appointment
  • Subscribe to our newsletter
  • Fill out patient forms online
  • Contact us via email or phone

This information may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Appointment requests or inquiries
  • Any other information you voluntarily submit

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time and date of visits
  • Referring website

How We Use Your Information

We use your information to:

  • Respond to inquiries and appointment requests
  • Provide dental services and patient support
  • Communicate with you about appointments, reminders, or updates
  • Improve our Website functionality and user experience
  • Send newsletters or marketing communications (if you opt in)
  • Comply with legal and regulatory requirements

HIPAA and Protected Health Information

If you submit health-related information through patient forms or communications, that information may be protected under the Health Insurance Portability and Accountability Act (HIPAA).

We maintain administrative, physical, and technical safeguards to protect your protected health information (PHI) in accordance with applicable laws.

For more details, patients may request our full HIPAA Notice of Privacy Practices from our office.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Service providers who help operate our Website or business (such as website hosting, form processing, or email services)
  • Insurance providers when necessary for billing and claims
  • Legal authorities when required by law or to protect our rights
  • All third parties are required to maintain the confidentiality and security of your information.

Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

  • Improve Website functionality
  • Analyze website traffic and usage
  • Enhance user experience

You can adjust your browser settings to refuse cookies. However, some Website features may not function properly without them.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission is completely secure. We cannot guarantee absolute security.

Your Privacy Rights

You may request to:

  • Access the personal information we have about you
  • Correct inaccurate information
  • Request deletion of your information, where permitted by law
  • Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Website is not intended to collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy, please contact:

Family Dental Care
4206 E. Lake Rd
Erie, PA 16511
Phone: (814) 899-0602
Website: https://www.fdcoferie.com

This visit was the best experience I have ever had with a dentist. I have horrible anxiety when it comes to going to the dentist. The entire staff was warm, welcoming, understanding and thorough. I have always had certain issues with staining and sensitivity in my teeth, and I was given much education on all matters to help alleviate pain, help with sensitivity and overall oral health. No other dentist I have seen has ever been as thorough or explanatory. They are also really kind and great with kids.

Jessica Sanner

Made a very anxious situation a very pleasurable experience. Broke a tooth requiring quick attention. Was not a current patient of this office but was seen the very next morning after I called. Incredible customer service from Dr. Johnson, her assistant, Aaliyah, & office manager, Christine, in tending to my needs. Had a tooth repaired & a new crown installed, and I was out in less than two hours. I would highly recommend this office for all of your dental needs.

Jim Mancuso

Everyone is professional, friendly, and competent in what they do. The dentist is experienced and keeps up with new methods and equipment. The office manager is able to answer any questions about your insurance or method of payment. If she doesn't have an immediate answer, she will contact the company while you wait or get back to you in a short time. The hygienists are experienced and thorough in delivery of their special services.

Gary Vrenna

Always friendly and quick appointments! They are very accommodating when it comes to scheduling if you have a dental emergency or are in pain. Dr Johnson and the team are so comforting and kind, which makes it a lot easier if you’re someone who gets dentist anxiety. I love that they walk you through the whole process to keep you informed, and always make sure you are comfortable.

Liz Gollnitz-Rowe

All went well. Care was taken to ensure my comfort during procedure. All over pretty quick except the novocaine wearing off. That took about 2 hours. No pain experienced.

Richard Pierce

New patient. Heidi and the doctor were very professional, walked me through procedure, and took care of me right there and then. I am so happy to have found a knowledgeable, friendly, and caring dental office.

Christina Leone

Excellent the technician made an uncomfortable situation very comfortable and friendly the office girls also made me feel at home. Dr. Nicole Johnson is very knowledgeable and reassuring and she passed that on to me, all-and-all a very comforting experience. Thank you!

Mary Ann White

I have been a patient of Dr. Johnson’s for several years. My dentist retired and I was dreading finding a new provider. I am glad I found Dr. Johnson. I have been very satisfied with the care and treatment I have received. Every visit I have had the same hygienist which is great. Melissa is professional, thorough and caring. She goes above and beyond and it is appreciated.

Sue Mack

I have been a patient for several years and have always had excellent experiences, however, today was my daughter's first time there and as with me they were awesome with her. They set her up with a teeth cleaning plan as well as other dental concerns she had. Great and very helpful office to deal with.

Kevin Newell

Great dental office, great staff. Super helpful. Always call to remind you of your appointment. Always willing to help with questions. Always reactive to dental needs. Thank you for guiding me on my oral health journey.

M McLean